Cookie Policy

Last updated: 10 September 2026

This Cookie Policy explains how Vuka, a DigitalFWD company, uses cookies and similar browser technologies when you use the Vuka website and marketplace.

1. What cookies are

Cookies are small data files stored by your browser when you visit a website. They can help a website maintain sessions, recognise browser activity, protect accounts and remember certain settings.

2. Essential cookies

Vuka uses cookies and similar session technologies that are necessary for core platform functionality. These may be used to keep you signed in, maintain session state, protect forms, support account security and ensure requests are handled correctly.

Because these technologies are necessary for the operation and security of Vuka, disabling them may prevent parts of the platform from functioning correctly.

3. Preference technologies

Where enabled, Vuka may use browser storage or preference cookies to remember settings such as interface preferences, service-search choices or other options you select.

4. Analytics

Vuka may use limited analytics technologies to understand general platform usage, diagnose technical issues and improve the marketplace. Where applicable, we aim to minimise the personal information collected for analytics and to configure analytics in a privacy-conscious manner.

5. Advertising, Featured and Sponsored listings

Vuka may display Featured or Sponsored service providers. A provider may receive more prominent placement because of a commercial arrangement with Vuka. Sponsored placement does not necessarily require behavioural advertising cookies.

If Vuka introduces advertising technologies that use non-essential cookies or cross-site tracking, we will update this Policy and provide any consent controls required by applicable law.

6. Third-party services

Some features may rely on third-party infrastructure, hosting, email, analytics or embedded services. Those providers may process technical information or use technologies necessary to deliver their services. Their own privacy or cookie policies may also apply where you interact directly with their services.

7. Managing cookies

Most browsers allow you to view, block or delete cookies through browser settings. Blocking all cookies may affect login, account security, forms, dashboards or other essential Vuka functionality.

8. Changes to this Policy

We may update this Cookie Policy when Vuka introduces new technologies or changes how existing technologies are used. The latest version will be published on this page with an updated revision date.

9. Contact

For questions about cookies, privacy or your Vuka account, email support@vuka.live.

For general enquiries, email info@vuka.live.